الوصف الوظيفي

The Commercial Manager is responsible for driving revenue growth, profitability, and market expansion through effective sales, marketing, and pricing strategies aligned with company objectives and local market conditions. The role requires strong experience in freight forwarding, logistics, and commercial operations.

As a member of the Country Senior Management Team, the Commercial Manager contributes to strategic planning, business development, and overall commercial performance.

Key Responsibilities

1. Sales Management

Develop and implement sales strategies to achieve revenue and profitability targets.

Prepare annual business plans, budgets, sales forecasts, and performance targets.

Monitor sales performance and implement corrective actions to address gaps.

Identify new business opportunities, expand customer relationships, and increase market share.

Develop commercial opportunities across freight forwarding, logistics, and related services.

Establish sales KPIs and reporting mechanisms to measure performance.

Lead, coach, and develop the commercial team, supporting employee engagement and succession planning.

2. Pricing and Profitability

Develop competitive pricing strategies for freight forwarding and logistics services.

Monitor revenue and profit margins, implementing initiatives to improve commercial performance.

Evaluate market rates, customer requirements, and competitor pricing to maintain competitiveness.

Collaborate with sales and finance teams to optimize pricing and profitability.

3. Marketing and Market Development

Develop and execute marketing campaigns to promote services and strengthen market positioning.

Oversee brand management, marketing communications, and market research.

Analyze market trends, competitor activities, and customer needs to identify growth opportunities.

Build and maintain strategic relationships with key clients, logistics partners, and industry stakeholders.

Knowledge, Skills, and Experience

Minimum five years of international sales management experience, preferably in freight forwarding or logistics.

Proven experience in freight forwarding, logistics sales, and commercial operations.

Experience managing sales and marketing teams.

Strong understanding of freight forwarding services, logistics solutions, pricing structures, and market dynamics.

Demonstrated ability to achieve sales, revenue, and profitability targets.

Strong leadership, negotiation, and customer relationship management skills.

Experience in budgeting, forecasting, and P&L management.

Excellent strategic thinking, communication, and problem-solving skills.