Job Description

Job Summary

We are looking for a responsible and customer-focused Store Supervisor to support the daily operations of the retail store, supervise store staff, maintain excellent customer service, and ensure smooth sales and inventory activities.

Key Responsibilities

Support the Store Manager in managing daily store operations.

Supervise and coordinate store staff and daily activities.

Monitor sales performance and support the team in achieving sales targets.

Ensure excellent customer service and handle customer concerns professionally.

Monitor stock levels and ensure products are properly displayed and available.

Ensure sales, returns, transfers, and stock movements are accurately recorded in Odoo.

Assist with regular stock counts and report inventory discrepancies.

Coordinate with Inventory and Procurement teams regarding stock requirements.

Ensure proper product pricing, merchandising, and store presentation.

Support daily cash handling and sales reconciliation.

Train and guide store employees on company procedures and customer service.

Ensure compliance with company policies, store procedures, and security requirements.

Report daily operational and sales updates to the Store Manager.

Requirements

Bachelor’s degree in Business Administration, Management, Marketing, or a related field.

2–4 years of experience in retail or store operations.

Experience in consumer electronics, mobile phones, IT, or technology retail is preferred.

Experience with Odoo or similar POS/ERP systems is an advantage.

Good customer service and communication skills.

Strong organizational and team supervision skills.

Good Microsoft Excel skills.

Ability to work under pressure and manage multiple tasks.

Arabic and English required.